‘Likes’ Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

hbswk.hbs.edu – Seventeen years after the dawn of social media marketing, this medium continues to be an intriguing puzzle—a place where brands are investing more time and money, but are still struggling to determin…

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source https://hbswk.hbs.edu/item/don-t-express-sympathy-with-a-cheerio-and-other-hard-learned-lessons-of-social-media-marketing

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